Refund Policy
We want you paying because it's working, not because you're stuck.
The 15-day guarantee
Products that carry a one-time setup fee come with a 15-day guarantee, counted from the day your system goes live on your real leads. Products with no setup fee start with a free 3-day demo instead.
15 days from go-live
Products that carry a one-time setup fee come with a 15-day guarantee, counted from the day your system goes live on your real leads, not from the day you sign up. Setup time doesn't eat into your 15 days.
Tell us and we'll refund it
If in those 15 days you decide it isn't for you, tell us and we refund your monthly retainer in full. No forms, no negotiation.
One-time setup fee
Most products have no setup fee, and for those the free 3-day demo replaces the guarantee. Where a setup fee applies, it covers the actual work of building and connecting your system, so it sits outside the guarantee. It's the one thing we keep either way.
WhatsApp or email us
WhatsApp us or email support@saimarutiventures.com within your 15-day window. We confirm and process the refund to your original payment method within as per existing banking procedures.
Your chosen plan continues
Once your guarantee period ends, billing continues on the plan you chose (monthly, semi-annual or annual), and you can cancel any time going forward. You won't be refunded for time already used.
Free 3-day demo instead
The AI Sales Agent and Daakiya have no setup fee, so the 15-day guarantee does not apply to them. They start with a free 3-day demo instead, so you can test whether the product works for you before you pay anything. After that you pay month to month and can cancel any time.
Contact SMV within your 15-day window.
Use WhatsApp or email support@saimarutiventures.com. Refunds are processed to the original payment method.